It is 2021. Landline phones are slowly, but surely, being replaced by new voice systems across the world. As a business, you are more than likely to still use landline phones. Your clients are likely to also pressure you to change to some of the numerous options out there, such as VoIP (Voice Over Internet Protocol) phone systems, especially during the wake of the COVID-19 Pandemic. But would this be a change that you would want to do? To go beyond your comfort zone and immerse yourself in a new, technologically connected world?
VoIP Benefits:
By changing from landline to a VoIP phone system, you could potentially save on your costs. VoIP phone systems make calls using the internet; therefore, you would only have to pay for internet services, hardware, and software. Cutting out telephone services would cut your costs down effectively and would make long distance or international calls far cheaper.
The COVID-19 Pandemic has made remote work a common practice among businesses. VoIP phone systems would be far easier to set-up compared to a landline. Why buy a whole landline system for your employee when all they need is an internet connection? You could also install an app on their mobile devices to keep them connected at low cost!
Another major benefit to consider is the efficiency of using VoIP for international clients and support related roles. E-Commerce businesses rely on this technology to ensure customers can make purchases as well as assisting them in anything they may need. Our world is becoming a digital landscape, and the ability to have phone agents set up anywhere at any time is an asset that VoIP can provide.
What You Will Need:
The beauty of VoIP is in its simplicity. With a solid internet connection and one of many software options installed on your computer/mobile device, you will be all set and ready to join a digitized world! Very little hardware is involved with setting up a VoIP phone system once your software is set up. A good quality headset and microphone are things to consider having as you make the transition to VoIP. There are also options to have VoIP specific phones as well as converting traditional phones with adapters. There are plenty of options for you to seamlessly transition!
