Managed IT Services

We prepare, We predict and We prevent.

Managed IT Benefits

  • Best in class speed of resolution and handling times

  • Cost-saving with predictable spending

  • Proactive management of IT and IT-related services

  • Access to industry experts

  • Dedicated Business success managers that know the ins and outs of your business

  • 100% trouble ticket resolution rate for tier 3 escalations

  • Increased employee satisfaction & productivity due to less downtime

  • Advisory board for budgeting 

Watchdog specializes in:

  • Client Specific Maintenance Schedules

  • Network Assessment Services

  • Virtualization Technology implementation Support and Management

  • Help Desk 24 x 7 x 365

  • Multi-Tiered Technical and Strategic Support Teams

  • vCIO strategic support

  • Project management and execution teams

  • Remote Access and Onsite support capabilities

  • Issues resolution and escalation processes

  • Complete ticketing and reporting

  • Real-Time Remote Monitoring and Management for all endpoints and infrastructure

  • Endpoint Protection Technology and Services

  • Windows licensing expertise

  • Third-Party application upgrade services

  • Office 365 Migration, implementation, and management

  • Full Scripting Capabilities

  • Real-Time Network Traffic Monitoring

  • Documentation Technology

  • Asset Management Tools

  • Cloud Infrastructure or Cloud Computing Expertise

  • Cloud Computing Migrations Planning, Implementation, and Cloud Infrastructure Management.

  • Firewall Monitoring and Management of External Threats

  • Workstation Antivirus / Antimalware Threat Management

  • Vendor Management for Hardware and Software

  • Vendor Management of Cloud-Based or Cloud Services Vendors

  • Most Managed Services Providers offer Security-as-a-Service

  • Some offer Compliance-as-a-Service

Expense Management Services made simple!

We offer a free no-cost assessment of your services. How many times have you called your telecom, merchant services or other service providers and walked away more confused than when you started?  With our ongoing billing and expense management support, our clients have more time and money to focus on the things that matter.

What clients say
"Our business saved over $127,000 allowing us to hire two new sales reps. Not only did Watchdog Management saved us money, we were able to increase sales last year by 30%"
Jim Humphries, CEO
Modern Plate & Label
"Watchdog Management Services saved us over $110,000 in waste management and communication services. Watchdog was highly beneficial to our business cost optimization plan during Covid!"
Crosby Cook, CEO
CG Engineering Ltd.
"Watchdog Management Services saved us over $190,000 in communication and utility services across our 12 locations. Highly recommend for any size business in Canada!!"
Josh Collins, VP
House of Cars

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